Lloyds UK Review 2026: Private Bank Profile

What the PPLI.com rating of Lloyds Bank Private Banking considers

This is our editorial assessment of Lloyds Bank Private Banking. We look at the areas below, which matter to a family deciding where to keep its assets, and weigh them together with what clients tell us and the service they get. Retail products, branches and apps play no part. The public sources we used are listed at the foot of the page.

Conduct and enforcement

What regulators, prosecutors and courts have concluded about this licence holder in recent years.

Protection of client assets

Whether custody assets are ring-fenced by law in the booking centre, whether deposits are protected, and whether the custody terms can be read before signing.

Service for complex families

The breadth of private banking services the bank publishes for this booking unit, including work with external managers and family offices.

Cost transparency

Whether a prospective client can see the tariff and the bank's policy on third party payments before asking.

Ownership and control

Whether the bank's owners are public, how official assessments rate the anti-money-laundering regime of any owner's home jurisdiction, and whether a politically exposed person holds a significant stake. The same test applies to every bank.

Client opinions and service

What clients of Lloyds Bank Private Banking and their advisers tell us in confidence, and the service the bank gives to families. We never publish names. Tell us about yours

PPLI.comPrivate Bank RatingRating in preparation

The rating expresses the opinion of PPLI.com on the date shown. It is not a statement of fact about the bank, not a credit rating, not a forecast of failure and not investment advice. Read about the rating.

Regulatory and legal record

What regulators, prosecutors and courts have decided, recorded against the legal entity they named, with the status, the amounts as published and a link to the original document. Claims and investigations still under way are marked as open.

202011 June 2020

Final notice: unfair treatment of mortgage customers in arrears

The FCA fined the three banks GBP 64,046,800 jointly for failures in the treatment of mortgage customers in payment difficulties between 7 April 2011 and 21 December 2015 (30% discount from GBP 91,495,400). Redress of about GBP 300 million was offered to about 526,000 customers, GBP 259.9 million paid by November 2019. Retail mortgage conduct, joint penalty.

has today fined Lloyds Bank plc, Bank of Scotland plc and The Mortgage Business plc (the banks) £64,046,800

Redress of about GBP 300 million to around 526,000 customers.

Financial Conduct Authority · Settlement without admission · Penalty joint GBP 64 million; Restitution GBP 300 million · Primary source

20155 June 2015

Final notice: unfair handling of PPI complaints

The FCA issued what it called its largest ever retail fine (GBP 117 million) to Lloyds Bank Plc, Bank of Scotland Plc and Black Horse Ltd for unfair handling of PPI complaints between March 2012 and May 2013, with a 30% discount from GBP 167,758,035. Lloyds set aside GBP 710 million for redress and re-reviewed about 1.2 million complaints. Retail conduct, joint penalty.

has issued its largest ever retail fine (£117m) to Lloyds Bank Plc, Bank of Scotland Plc and Black Horse Ltd

Re-review or automatic uphold of about 1.2 million PPI complaints; GBP 710 million provision.

Financial Conduct Authority · Settlement without admission · Penalty joint GBP 117.4 million; Restitution provision GBP 710 million · Primary source

201428 July 2014

Final notice: manipulation of Repo Rate submissions (Special Liquidity Scheme fees) and LIBOR misconduct

The FCA fined Lloyds Bank plc and Bank of Scotland plc GBP 105 million jointly, of which GBP 70 million related to manipulating Repo Rate submissions to reduce fees payable under the Bank of England's Special Liquidity Scheme (April 2008 to September 2009) and the rest to LIBOR misconduct (May 2006 to June 2009). A 30% discount applied; 'Without the discount the total fine would have been £150 million.' Lloyds Banking Group paid the Bank of England GBP 7.76 million in compensation. The US CFTC and the US Department of Justice reached parallel resolutions (amounts not on the FCA page).

The Financial Conduct Authority (FCA) has fined Lloyds Bank plc (Lloyds) and Bank of Scotland plc (BoS)

Financial Conduct Authority · Settlement without admission · Penalty joint GBP 105 million; Restitution to bank of england GBP 7.8 million · Primary source

Identity, protection and services

Legal identity

Legal nameLloyds Bank plc

LEIH7FNTJ4851HG0EXQ1Z70

LicenceUK bank authorised to accept deposits (Financial Services Register No. 119278) Source

RegulatorPRA (authorisation and prudential) and FCA (conduct)

Legal formLocally incorporated subsidiary

OwnerLloyds Banking Group plc Source

Ownership

Group parentLloyds Banking Group plc (listed, LSE (also NYSE ADRs)) Source

ControlWidely held; no shareholder with 10% or more Source (31 December 2025)

Ownership is shown as published, with its date. It describes who owns the bank; it does not, by itself, suggest any wrongdoing by the bank or its owners.

Financial strength, as reported

Credit ratingsNot published

CET1 ratioNot published

total assetsNot published

Services published for this booking unit

Private clients

Discretionary management

Advisory mandates

Custody only (execution and safekeeping)

Lombard lending

Mortgage lending

Multi currency accounts

Trust and fiduciary services

Family office services

Wealth planning

Consolidated reporting

External asset manager desk

Offered at this booking centreOffered by the group, not confirmed hereNot located, which does not mean unavailable
Checked on the bank's own pages, 2 November 2026.

Access and costs

Minimum relationshipGBP 250,000 Source

US personsNot published

Fee schedulePublished Source

Third party paymentsNot published

Transfer out termsPublished Source

Protection of client assets

Deposit protectionUK incorporated banks are FSCS members: GBP 120,000 per eligible person per bank since 1 December 2025, up to GBP 1.4 million for temporary high balances.

Custody lawCustody assets and client money are protected under the FCA Client Assets Sourcebook (CASS 6 and CASS 7, statutory trust for client money), made under the Financial Services and Markets Act 2000. Consent rules for use of custody assets sit in CASS, which is regulatory rule text rather than primary statute.

Custody termsPublished Source

Rate Lloyds Bank Private Banking

If you bank with Lloyds Bank Private Banking or advise clients who do, your experience forms part of its PPLI.com rating. Every response is read by the editor and treated in strict confidence.

Lloyds Bank plc

Lloyds in 4 booking centres

What the PPLI.com rating of Lloyds Bank Private Banking considers

Conduct and enforcement

Protection of client assets

Service for complex families

Cost transparency

Ownership and control

Client opinions and service

Regulatory and legal record

Final notice: unfair treatment of mortgage customers in arrears

Final notice: unfair handling of PPI complaints

Final notice: manipulation of Repo Rate submissions (Special Liquidity Scheme fees) and LIBOR misconduct

Identity, protection and services

Legal identity

Ownership

Financial strength, as reported

Services published for this booking unit

Access and costs

Protection of client assets

Rate Lloyds Bank Private Banking

Our commitment to confidentiality

Sources

For Lloyds Bank Private Banking

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