MashreqM
Mashreq review

Mashreqbank PSC

Two stars: serious findings on the record.

Booking centreUnited Arab Emirates
RegulatorCentral Bank of the UAE
Legal formLicence holder
GroupMashreq group
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PPLI.com
Private Bank Rating
2 out of 5 stars
Editorial assessment on UHNW criteria
Reviewed 6 November 2026 · Q4 2026 edition
Updated every quarter
Rating signed byNoam CohenEditor, Bank Intelligence
About the rating
2 out of 5, Q4 2026 edition
price level of published fees
3matters on the record, 2021
USD 2 millionminimum relationship
The editor's opinion

Why Mashreq has two stars

Mashreq earns two stars. What holds the rating down: serious adverse findings against this licence holder in the last ten years. The last adverse finding is recent. In its favour: remediation of past findings has been verified by the regulator. Still to be confirmed: how the law protects custody assets in this centre and deposit protection for this booking unit. These points carry no weight until they are documented.

Noam Cohen, Editor, Bank IntelligenceReviewed 6 November 2026, Q4 2026 edition. The rating weighs the public record together with what clients and their advisers tell us in confidence; retail products, branches and apps play no part.

Where Mashreq stands out

  • Remediation of past findings has been verified by the regulator.
  • A full range of private banking services is published for this booking unit.
  • A dedicated desk serves external asset managers and family offices.
  • Most fees are published.
  • Ownership and control are fully public.

What to weigh

  • Serious adverse findings against this licence holder in the last ten years.
  • The last adverse finding is recent.
  • Only a summary of the custody terms is public.
  • No public policy on third-party payments or retrocessions.
  • Legal protection of custody assets in this centre is still to be documented here.
  • The file does not yet confirm deposit protection for this booking unit.

The rating expresses the opinion of PPLI.com on the date shown. It is not a statement of fact about the bank, not a credit rating, not a forecast of failure and not investment advice.

The record

Regulatory and legal record

What regulators, prosecutors and courts have decided, recorded against the legal entity they named, with the status, the amounts as published and a link to the original document. Claims and investigations still under way are marked as open.

20219 November 2021

Finding of Violation for Sudanese Sanctions Regulations violations (London branch payments 2005-2009)

OFAC issued a Finding of Violation, without a civil monetary penalty, because Mashreq's London branch processed 1,760 outgoing USD payments for offshore accounts of Sudanese banks between January 2005 and February 2009 without identifying the Sudanese originators. OFAC cited recklessness, senior-level knowledge at the branch and weak controls, and as mitigation cooperation, a statute of limitations waiver, the end of the conduct years before the 2015 investigation, and remediation. It was part of a global settlement with NYDFS and the Federal Reserve.

OFAC determined the appropriate administrative action in this matter was a FOV in lieu of a civil monetary penalty

Per OFAC: compliance staff increased by over 400% since 2007, Sudanese bank USD accounts closed 15 January 2009, automated screening, over USD 122 million spent on compliance over four years with a further USD 40 million planned.

US Treasury, Office of Foreign Assets ControlFinal decisionValue of transactions not a penalty USD 4,085.4 millionPrimary source
20219 November 2021

Consent cease and desist order on sanctions compliance at offices outside the United States

The Federal Reserve announced a consent cease and desist order against Mashreqbank psc for insufficient policies and procedures to ensure that activities at its offices outside the United States complied with US sanctions laws, taken in conjunction with OFAC and NYDFS. The release states no penalty amount.

insufficient policies and procedures to ensure that the activities conducted at its offices outside the United States
Board of Governors of the Federal Reserve SystemSettlement without admissionPrimary source
20219 November 2021

Consent order for processing Sudan-related US dollar payments in breach of sanctions

The New York State Department of Financial Services found that between 2005 and 2009 Mashreqbank PSC processed more than USD 4 billion of payments connected to Sudan through its New York branch, concealing the link by leaving payment message fields empty, and that the branch processed about USD 2.5 million more between 2010 and 2014. The bank did not report the conduct to DFS until 2015. Under the consent order it paid a USD 100 million penalty and must report on its OFAC compliance programme, and DFS acknowledged its substantial cooperation and remediation.

New York State Department of Financial ServicesSettlement without admissionPenalty USD 100 millionPrimary source
Clients and standing

Client experience and financial standing

What clients meet at Mashreq, read from complaint registers, ombudsman decisions and court records, independent reporting and what clients and their advisers tell PPLI.com in confidence. Announcements by the bank, awards and marketing material are left out.

UHNW client ratings

2.0 out of 5, based on one client rating for this booking centre.

What clients report

The bank's adverse record concerns US sanctions compliance on historic Sudan-related payments, not client service. Press coverage reports no data breach or client-money incident at the bank.

Worth raising with the bank

  • Ask whether the Federal Reserve cease and desist order of November 2021 on sanctions compliance at the bank's offices outside the United States is still in force, and how it affects US dollar payments for your account.

In the press

  • Bloomberg Law

    Mashreq Bank Draws $100 Million N.Y. Fine Over Sudan Lapses

    Bloomberg Law reported that Mashreqbank PSC would pay USD 100 million to the New York Department of Financial Services to settle allegations that it processed more than USD 4 billion of payments tied to Sudan.

What it costs

What Mashreq charges, compared

Mashreq publishes its fees. The figures below are its list prices, read on 6 November 2026 from the document linked at the foot of this section. To compare banks fairly we put every published fee in US dollars at the same indicative rates and apply it to the same reference amounts, then rate each fee against the average of the other banks that publish it. Five stars is the lowest fee, one star the highest. Terms a family actually negotiates are often different, and the bank can change its schedule at any time.

Price level of the published fees6 fees compared with the other banks that publish them
FeeMashreqOther banksAgainst the others
Custody and safekeepingeffective rate on USD 25 million1.50% a yearstated as a maximum Source0.26% a yearaverage of 38 other banksamong the most expensive
Equity tradecommission on a USD 250,000 trade, major exchange1.00%stated as a maximum Source0.80%average of 47 other banksabove the average
Bond tradecommission on a USD 500,000 trade2.50%stated as a maximum Source0.91%average of 42 other banksamong the most expensive
Third party fund subscriptionfee on a USD 250,000 subscription3.00%stated as a maximum Source1.34%average of 42 other banksamong the most expensive
Account maintenanceper yearUSD 1,200 a year SourceUSD 1,278 a yearaverage of 26 other banksaround the average
Outgoing international transferper transfer, standardUSD 0 SourceUSD 58average of 61 other banksamong the lowest
Transfer of securities to another bankper positionPortfolio Transfer out/in Fees Up to 2%stated as a maximum SourcePublished in a form we cannot put on the same footing

Not in the published schedule: discretionary mandate, advisory mandate, currency conversion, minimum annual fee, closing the account, lombard loan margin.

Sources.

  1. Mashreq Private Banking Schedule of Charges, Ref. PB/SOC/Nov2020, effective 15 March 2023, read on 6 November 2026

How the comparison works: USD 25 million booked with the bank: half under a discretionary balanced mandate, half in custody with advice; 24 equity trades of USD 250,000 and 8 bond trades of USD 500,000 a year; 6 currency conversions of USD 1 million; 24 outgoing international transfers. Tiered fees are applied to those amounts tranche by tranche, stated minimums are applied, and amounts are converted at indicative rates of 2026-11-06. Read how we compare fees.

The bank at a glance

Identity, protection and services

Legal identity

Legal nameMashreqbank PSC
LEI5493000SA3K24EQKA103
LicenceOnshore UAE bank (register not opened)
RegulatorCentral Bank of the UAE
Legal formLicence holder
OwnerSet out under Ownership

Ownership

Group parentMashreqbank PSC (listed, DFM)  Source
ControlAl Ghurair family (via Saif Al Ghurair Investment LLC and Abdulla Ahmed Al Ghurair Inv. Co.), 72.9%; family owned  Source (31 December 2025)
Holder of 10% or moreSaif Al Ghurair Investment LLC, 41.8% in Mashreqbank PSC  Source (31 December 2025)
Holder of 10% or moreAbdulla Ahmed Al Ghurair Inv. Co., 31.1% in Mashreqbank PSC  Source (31 December 2025)
Holder of 10% or moreMasar Investments, 12.8% in Mashreqbank PSC  Source (31 December 2025)

Ownership is shown as published, with its date. It describes who owns the bank; it does not, by itself, suggest any wrongdoing by the bank or its owners.

Financial strength, as reported

Credit ratingsMoody's A3 (long-term) (stable outlook); S&P A (long-term) (stable outlook); Fitch A (long-term) (stable outlook); Capital Intelligence A (long-term foreign currency rating) (stable outlook) Rated entity: Mashreqbank PSC
CET1 ratio12.3% (31 Dec 2025)
Total assetsAED 334.6 billion (31 Dec 2025)
Shareholders' equityAED 39.4 billion (31 Dec 2025)
Net profitAED 7.0 billion (31 Dec 2025)
Founded1967

Figures for Mashreqbank PSC (consolidated). Sources: Mashreq FY2025 financial results release; Mashreq Investor Presentation FY2025; Mashreq news release on its bond offering.

Services published for this booking unit

Offered at this booking centreOffered by the group, not confirmed hereNot located, which does not mean unavailable
Checked on the bank's own pages, 2 November 2026.

Access and costs

Minimum relationshipUSD 2 million  Source
US personsNot published
Fee schedulePublished, Ref. PB/SOC/Nov2020, effective 15 March 2023  Source  Compared below
Third party paymentsNot published
Transfer out termsPublished  Source

Protection of client assets

Deposit protectionNot published
Custody lawNot published
Custody termsNot published

Before opening an account

  • Custody agreement. Ask for the agreement covering the account you would open. Which entity holds the securities, what law governs the account, and where would the assets be held if a sub-custodian is used?
  • Reporting to the family office. The bank lists a desk for external asset managers. Ask for a sample statement or data export and confirm whether it includes positions, transactions, accrued income and all currencies held.
  • International payments. The fee comparison shows USD 0 for a standard outgoing transfer. Ask whether intermediary charges and FX spreads are billed separately for the currencies you use. See published fees.
Your experience

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Sources

All 13 documents cited on this page, by subject.

For Mashreq

Before we publish a significant negative finding that is not already public, we give the bank the facts and time to comment, on the same timetable for every bank. Decisions of regulators and courts are shown as they were published. Corrections we verify are published with the date of the change. Write to [email protected] quoting reference BK-AE-MASHREQ-6F9119.

Reviewing this file with us

Families and their advisers read this file before they open an account. It can only be as complete as the documents we can find, and much of what sets a private bank apart, from its custody terms to the way a client team works, is rarely published.

If you represent Mashreq, one of our Bank Intelligence analysts can go through the file with you: correct anything that is out of date, add terms and documents that are not yet public, and set out what has improved since our last edition. The review is a paid engagement for the analyst's time and research.

The rating itself stays with our editor and follows what the documents show, so we cannot promise a particular result. When a review changes the file, this page notes that the bank took part, with the date and what was added.

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About this file

Researched by the PPLI.com research desk from the public sources listed. The rating is our editorial opinion; read how we rate.

Important information. Editorial opinion of PPLI.com on the date shown, based on public information, client experience and editorial judgment. Not a statement of fact, a credit rating or investment, legal, tax or financial advice; verify with the bank and your own advisers before acting. No liability is accepted for reliance on this content. Bank names and logos are used for identification only. Ratings are updated every quarter. This is the Q4 2026 edition, and a rating can change between editions if something material happens. Full disclaimer
Rating signed by Noam Cohen, Editor, Bank IntelligenceReviewed 6 November 2026Methodology 2.4Reference BK-AE-MASHREQ-6F9119
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